rain gauge 00899 display screen not working

  • 1
  • Problem
  • Updated 5 months ago
On the display screen, the rain amount numbers only display part of each of the three numbers. They worked for a year and then suddenly lost part of the pixels. I have put in new batteries and it didn't help. I was looking for a reset button, but did not find anything. What is the warranty on this thing? I thought it would last more than a year.
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Mary Kay Ballasiotes

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  • frustrated

Posted 5 months ago

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AcuRite Rachell, Employee

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Hello Mary Kay,

This model does not have a factory reset button. To factory reset this you would need to remove the batteries for a full two minutes and reinstall. Please verify you are using the battery recommendations listed below. The gauge has a one year warranty from the date of purchase. When and where did you purchase the unit? Thank you.



Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.