rain chart incorrect

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  • Updated 11 months ago
Recently purchased a 5-in-1 Weather station and the rain chart on my Dashboard (through MyAcurite site) and through the application on my iPhone displays a continuous bar indicating that it has rained the exact same amount throughout the period.

I have noticed that this is a common problem and would like to know if there is a fix for this issue or is it still in development?
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Gary Wade

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Posted 11 months ago

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AcuRite Rachell, Employee

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Hello Gary,

We are aware of the issues with the PC Connect software and our development team is working on it. We do not have an estimated time frame of when this will be corrected.  We apologize for the inconvenience. Please let us know if you have any questions. Thank you.
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Doretta

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I have two Acurite weather stations.  01515 & 06039. Both are reading from the same 5 in 1 data collector.  The 06039 station is using PC Connect on Windows to upload to Acurite Dashboard and Weather Underground.  Both stations reported 1.96 inches of rain last night but it transmitted only .96.  It is obviously truncating the inches column and only transmitting the amounts below an inch.  I am very interested in when this will be fixed.  Thanks.
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AcuRite Tori

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Hello Doretta,

Looking at your charts and details I do see that you did experience some missed data transmissions during the rain. Which would be the reasoning of two different totals. But the rain between yesterday night and today totaled to be 1.63 inches. Please keep in mind that the rain on your dashboard will reset at midnight. Whereas the rain on your display console will go by rain event. This means that the current event clears when no rain registers for 8 hours OR no rain registers for 1 hour and pressure rises by .03inhg or more. Thank you.



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Doretta

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Perhaps I am not understanding the data transmission correctly.

For the evening of 9/5/17 on the Carmel Station, the reported total amount of rain for the day, read 1.93 on the 06039 Acurite display.  There had been a power outage earlier in the evening but it came back online about 10:40 PM. 

How does the weather station report rain totals to Acurite Dashboard and Weather Underground? Both were missing exactly 1 inch of rain from the total rainfall for the day which leads me to believe that the upload is truncating everything to the left of the decimal point. 
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AcuRite Jennifer

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Hello Doretta,

The rain will accumulate on My AcuRite showing you the daily total in your charts & details for the date selected. On your dashboard it will show you in the raindrop icon the amount of accumulated rain for the day.  In order for this rain to register you do need to be transmitting online. If you were to lose power, or the computer was shut down or the software was not transmitting the rain would not register. It will only register if it is transmitting online via My AcuRite.

Your indoor display registers rain based off what is called a rain event.  Current event clears when no rain registers for 8 hours OR no rain registers for 1 hour and pressure rises by .03inhg or more. As long as you have a signal to the indoor display from the sensor it should register the rain it accumulates.  For the 5th on My AcuRite we show that at 7:45pm it started to register rain, there is then a data gap until 10:40pm. During this time frame there was no rain that was registered(the power was out). When the power came back online your information started transmitting again and picked up the rain amount. The rain that occurred during the outage will not register as My AcuRite only will stream the active data, and doesn't go back and fill in the gaps of missed information. Please let us know if there is anything further we can assist you with.