Projection Alarm Clock Model 13020CAUDI/ 41721 has dim display ?

  • 2
  • Question
  • Updated 6 months ago
Dear Experts

Recently i purchased Projection Alarm Clock Model 13020CAUDI/ 41721 from Costco Australia and it was working fine till one day I came home and I realized that display is dim.

Tried resetting unit by the following :

Remove power adapter
Remove 3 AA batteries
And even I removed coin battery
Press on reset button at the rear of the device

Still the control buttons at rear of the device doesn't function (page 10 of the manual)

https://www.acurite.com/media/manuals/13020-13026-instructions.pdf

Any other suggestions ?

Thx
Photo of zillah

zillah

  • 1 Post
  • 0 Reply Likes

Posted 8 months ago

  • 2
Photo of mrhuubang

mrhuubang

  • 1 Post
  • 0 Reply Likes
I have exactly the same problem. I exchanged the product and the second set still has the same issue. It's very frustrating. Otherwise, it's a good clock
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6411 Posts
  • 200 Reply Likes
Hello Zillah and mrhuubang,
The following instructions should help resolve any issues you are having with your display. Please let us know if the issue continues. Thank you.

To do a pinhole reset: (THIS WILL CLEAR ALL OF YOUR HISTORY AND YOUR SETTINGS)

Please verify that you are using a name brand (Rayovac or Energizer) standard alkaline batteries in the display unit. We do not recommend using anything that is heavy duty, rechargeable, store brand or Lithium inside of the display.

- Remove all power, AC adapter and batteries from the display unit.
- Press and hold down the pin hole reset button, located in the battery compartment, for 20 seconds.
- Plug back into AC power and insert recommended batteries.
- Press and hold down the pin hole reset button for an additional 20 seconds.
- Verify that the unit has powered on and once connection has been made, attempt to set time and date.