Power problem model 13020cc di

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  • Updated 10 months ago
When I wiggle the adapter in the back of the clock ever so gently I can get it to work
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Derek Favorite

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Posted 10 months ago

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AcuRite Rachell, Employee

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Hello Derek,

Is the adapter lose when it sits in the back of the clock?  When did you purchase this clock?  Thank you.
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Derek Favorite

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Yes it is lose and over a year in my estimations
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AcuRite Jennifer

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Hello Derek,

If it is more than 1 year old we would recommend replacing the clock. If it is less than 1 year old we would be happy to initiate a warranty claim on it.