Power Out No Bridge Signal

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  • Updated 3 years ago
We had a power outage and I got the following message...what do I do???

"The Acu-Link service cloud has not received a message from your bridge, Game Country, for 15 minutes.  This may indicate a power failure at the bridge's location, or a failure of the bridge's Internet connection."

It's a 5 in 1 purchased a few years ago...
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kilogulf59

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Posted 3 years ago

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AcuRite Crystal

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Hi kilogulf59,

Once the power is back on, you can reset the bridge with the following steps.

- Unplug the bridge from both the AC Adapter and the Ethernet cord

- Allow to power down for a full 2 minutes

- Plug in the Ethernet cord first

- Plug the AC adapter back into the bridge last

- Allow up to 30 minutes for the bridge to go through its blinking lights cycle.

Once the bridge has flashing blue lights on both sides, you should start seeing your weather station updating online again.  Being you have reset the bridge, you may have to bring the sensor/s inside and set it next to the bridge for 30 minutes to regain connection.
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kilogulf59

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Thank you.
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AcuRite Crystal

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Hi Kilogulf59,

Did this process get everything working for you again?