phone #"s to ACURITE do not work. recording says I have reached a number is not a working number.

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  • Updated 3 months ago
Hello, can a customer service rep please provide a working phone #?  Is Acurite still in business? my idea is to provide a new phone # please and thank you. 
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D Todd Kies

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Posted 3 months ago

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D Todd Kies

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update: i got thru to the 1262 729-4852, waited "in line" for 3 hrs 11 minutes, went from customer #8 in line to the phone # that was to be helped.  when the phone rang thru to a customer service rep, I received msg stating that their systems were down and I would be disconnected.  I was disconnected after 3 hrs 11 minutes of wait.  Additionally, the system to leave a call back does not work. You key in the number and it does not hear the numbers typed in. I think there are some serious problems going on at ACURITE or they are out of business.  
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Mark Felker

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Had the exact same thing happen to me at 3 hours and ten minutes. Sounds very suspicious to me that the wait time to disconnect was almost identical.
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Chateau

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From the Access PDF file;

My AcuRite Technical Support +1-262-729-4850 
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D Todd Kies

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The phone lines were working today and I got thru to talk to someone within 4 minutes.  The customer service rep was very helpful and I was able to order a new access point replacing my old Smart-hub.  Thank you, it looks like your phones systems are up and operational today. 

 
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Gary Diener

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Phone lines are down today. Says "system problems, unable to process your call". I too have waited long periods of time only to get a message that they are closed.
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Cindy King

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The 4852 number line is down.  the 4850 number says 14 minute wait...just called.
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Gary Diener

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The email I received does not list an 4850 number. Another epic failure on their part.