PC Connect will not detect my indoor display

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  • Updated 4 days ago
For about the last 3 days PC connect will no longer detect my indoor unit. It's been working fine since I got it 4 months ago. I have tried everything. Uninstalling the software, different cable, different ports, resetting the display.

Model# 02064CDI
Windows 10 version 1709 64 bit
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Alan Bouyssou

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Posted 3 weeks ago

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AcuRite Rachell, Employee

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Hello Alan,

Please try a new USB cord and/or port on your computer. If the issue continues, please factory reset your display. To do so, press and hold the reset button located inside the battery compartment for 10-12 seconds or until the display clears completely. After set up, connect the display again. PC Connect needs to be connected to add the MAC address/Device ID. Under Data Transfer you should check the box if you want automatic data transfers, then chose how often you would like them to transfer. Below you should see Weather Sharing, check the box that says Share my Weather Data, a box should appear asking for your Device ID, enter the 12 digit ID and click 'Share Now'. Under status you should see the display detected, below you should see a time stamp of the current data transfer. Below you should see My AcuRite Sharing Active. Please let us know if you continue to have this issue. Thank you.