Please make sure you have your display in USB mode 3 (depending on the model number of the display you may not have a USB mode). On the PC Connect software under status it should say the display console is detected. Below that last data received should be a current date and time stamp. Below that My AcuRite Sharing should say Data Sending. If it does not please go to Weather Sharing, and make sure you have the box checked that says share my weather data. You will enter your Device ID/ Mac address. Below that you will click share now. Under status you will then see My AcuRite Sharing: Data sending. You will then go to My AcuRite.com, and log into your account. Go to settings and devices and enter your information as requested. If you are not getting the data received, please unplug the usb cord from your computer, and the display for about 30 seconds. Plug them back in wait a minute to see if it shows display is detected. If it does not please try a different USB cord. Please let us know if this doesn't resolve your problem. Thank you. Have a good day!
Opened Norton Security / Settings / Firewall / Program Control / Add / Acurite / AcuRiteConnect.exe / OK / Allow Always
I don't know if other Firewall programs are blocking the program from running. I can only state what I found on my PC running Windows 10.
Change the "Set USB MODE" to "Mode 4"!!!
I know they are preaching it on this form and in the installation booklet to set to "Mode 3" but I went through everything they advised to and it still didn't work. Changed it to Mode "4" and boom, everything started coming in perfectly.
I knew I should have paid a little more and got a better unit, because this is unacceptable.
Indoor Display: Detected
Last data received: 4/25/2017 4:01:47 PM
My Acurite Sharing: Waiting for data
I got to this point by resetting the display.
It is now 4:59 PM and no additional data has been transferred although PC Connect is set for Automatic transfers every 12 minutes.
I have fought this for 3 days and am really frustrated with PC Connect.