PC Connect for Mac Preview Software Release

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  • Updated 2 years ago
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As you may have heard, we are in the process of developing PC Connect for Mac software, which will allow customers with Mac computers to use a PC Connect display to save and share weather data. We appreciate the support and assistance of our community so far, and are now ready to release a preview version of the PC Connect for Mac software for testing and feedback. Using this software requires a PC Connect weather station display and a corresponding 5-in-1 weather sensor, with the PC Connect display connected to your Mac computer with the USB cable.This software is compatible with Mac OS X 10.9 (Mavericks) or higher.If you would like to test the preview version of the PC Connect for Mac software, please email any feedback, question, and issues to: myacurite@chaney-inst.comTo try out the preview version of this software, we would ask you to do the following:1. Download and install the PC Connect for Mac software. You can download the software at this link: https://www.acurite.com/kbase/downloa.... If you do not yet have a My AcuRite account:Create a My AcuRite account with a web browser at www.myacurite.com, or by using the new AcuRite Android or iPhone mobile apps.If you already have a My AcuRite account:Set up the PC Connect for Mac software, and add your PC Connect display as a new device on your My AcuRite account.3. Use your PC Connect display with the software to test the features of PC Connect for Mac, like sharing your data with My AcuRite, scheduling downloads of weather history to a CSV file, and sharing with Weather Underground.4. As you test the software, report your questions, comments and issues by email to: myacurite@chaney-inst.comThis software connects to myacurite.com or can also be accessed by our new Android and iPhone apps. Please be aware that continuous sharing with My AcuRite and Weather Underground requires the computer to be always-on with an internet connection.We appreciate your time and look forward to hearing from you.
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AcuRite, Official Rep

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Posted 2 years ago

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Sean

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Very cool, I can seem to get It to update for WunderGround. I have double checked all the info. Just a message stating "Waiting for data"
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AcuRite Jennifer

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Hello Sean,

Please email any issues or feedback to: myacurite@chaney-inst.com. Thank you. Have a good day!
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Jack Canavera

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I emailed my feedback and found that all looks great.  I set this up on my Mac and it almost was virtually identical to the look and feel of the PC version.  I did find one small issue which is in the feedback email.
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Troy Haliwell

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I can transfer just fine, but cannot enter any info into the WeatherUnderground  Station ID or Password. No curser appears, and clicking in the boxes does not allow you any text entry.  I have sent a note to tech support, but man, everything but that seems to work.
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Jack Canavera

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OK.The picture you posted above with the everlasting spinning wheel did not show the new version number, it showed 1.0.33 in the lower left corner which is the old one.  That's why I made the comment that I did.  I can only comment upon what you posted, and clearly the screen grab picture above was not the screen from the new release.  I'm not judging, just trying to help.  
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Troy Haliwell

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My frakup on the photo--when the screenshots look alike. . . .and I submitted the wrong screenshot. But the fact remains that is the issue, just cannot get sharing to work. I left it on overnight and this morning killed the app as it was still spinning. 
I realize you are not judging, and the mistake was mine and I apologize. But I am giving up on the Mac version period until it is out of this Beta stage. 
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Jack Canavera

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Understand.  Also a note that this is a "preview version" of the Mac software.  That pretty much indicates to me that it is better than beta but still not bug free.  Since I have a dual boot Mac, I could go back to the Windows 10 side and operate from there.  But on the other hand my intentions will be to run from a smartHUB once it comes back from Acurite (after it died hours after I plugged it in).  I figure I can help with the debug while I'm waiting for the repairs.  It helps everyone to get to the final good software release if there are a few upfront who are willing to take a couple of bullets in the process.  :)

One last thought, I noticed you can edit your sharing preferences from the myacurite.com site.  Have you looked at that site and tried to see if you can trigger it from that site?  With all the different accesses to sharing, PC-Connection, myaccurite.com, and the myaccurite app on the iPhone, I sometimes lose the understanding as to which site is the one to make these changes to.
(Edited)
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Troy Haliwell

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Yeah, I tried that as well, and it sat there trying to connect. After about 5 minutes I gave up. 
I dual boot Windows 7 and OS X myself, but I also have a small HP DC7900 Ultra Slim that I have running Windows 7 on that I only use as the Weather station machine running the PC Connect software. That is my only use for the HP.  It will continue
I do know about the Beta world, having run Beta software from Apple for years starting with the beta version of 10.4 and the alpha version of a game I am working on with others. So I am used to crashes, undesired behaviours and the like. I have just lost patience with this particular Beta. It was always running on the third monitor and I would minimize it wihen running XCode for that game I am working on as the other two are used for other software that I need to see at a glance (the game engine and Photoshop, plus Messages and Mail.)
The emails from Weatherunderground reminding me about my weather station and the complaints from friends who base their weather on me tells me to just stick with the released version on the PC for this. 
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Jack Canavera

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I really didn't do my due diligence and bought my 01536 Station at Costco on impulse since it was $79.  After getting it I realized that I needed a computer always on solution if I wanted access to the station when away from home and to feed my weather underground site.  That's unacceptable to me since I didn't want the Mac sitting in Win 10 mode 7x24 nor did I want that even with the advent of the Mac interface.  That's why I ordered a smartHub.  I have a Toshiba laptop that I'm not using, but it's running Windows Vista and while I could put Win 7 on it, it's really only a band aid till Microsoft pulls the plug on Win 7.  I think the smartHUB from a hardware standpoint is a better long term investment than spending the dollars on a Win 7 upgrade.

Now hopefully I'll hear from Acurite soon as to the status of whether they are replacing the smartHUB or repairing it.  They got it last Thursday so hopefully I will hear something soon.  Thankfully the hub shouldn't have to be migrated since it was preloaded with the new software.  I started right out in late August with Myacurite software.  I just think some network communications component within the hub failed in the first 90 minutes.  I plugged it in, it was flashing, went to dinner, and came home to find it frozen with solid lights on the network interface side.
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Jack Canavera

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I am able to enter information for WeatherUnderground and Password ok on my Mac.  I have found however that the PC-Connect software has crashed twice after running over 24 hours.  I did send the crash info to the email address.  Crashes have occurred even though no other apps are running other than the Myacurite software.
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Jack Canavera

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Crashed again today just over 24 hours after restarting.  Sent my crash info to the email address.  Seems pretty consistent at this point in that it crashes shortly after passing the 24 hour run point.  I also noted that when you restart PC connection on the Mac, sharing stops even though nothing has changed on the PC Connect screen.  To get sharing started you have to uncheck the sharing box and then recheck it.  Sharing starts at that point.
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Larry, Sr Director, Marketing

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Thanks for all the info. Our developers are reviewing the log files.
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Gary Shaffer

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With the bridge update, the LEDs on the unit no longer flash rapidly. What indications should I be seeing on the SmartHub?
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AcuRite Jennifer

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Hello Gary,

The left hand light is a network status light. It will flash for 1 second each time a reading is sent. The light on the right is a sensor status light and that should be a solid steady light. Have a good day!
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AcuRite Jennifer

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Doesn't have to do with pc connect for mac

Please reference the new conversation here: Bridge update lights are different
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Gary Shaffer

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Also, with software set to not allow the computer to sleep, software stops pushing info to weather underground. Plug the computer back in and viola, reporting resumes. Seems buggy...
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AcuRite Jennifer

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Hello Gary,

The information should not stop transmitting to Wunderground if the software is running, and the computer is up and running and on the internet at all times. Are you losing connection to My AcuRite as well?  Thank you. Have a good day!
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Jack Canavera

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Gary, if you are using a smartHUB it would seem that you shouldn't need the computer at all (at least from what I've been told, that's the advantage of the smartHUB).  I only thought that the computer needs to be up and not sleeping when you are using PC Connect.  The display monitor is passing that info to the Mac via USB.  I know I have to have the not allow the computer to sleep box checked, to allow any data transfer (even Weather Underground).  I've only had failures with Weather Underground when PC Connect crashes.
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George D. Nincehelser

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Yes.  You should not be using a SmartHUB and the PC Connect software at the same time.  It's redundant and can cause a lot of confusion if you're not careful.  Few folks have reasons to run both.

I've been trying out the Mac software just for the heck of it, though.  Right now it crashes a lot.
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Gary Shaffer

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I may be confusing a sleepy computer with a crashing software... Will examine further...
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George D. Nincehelser

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For some reason the "do not sleep" checkbox stopped working for me after the first day.

I had to go into the power preferences and set it so the Mac wouldn't sleep, not even the display.  Even so, it stops sending data once in a while for no apparent reason.

I guess I shouldn't say it "crashes".  It just stops sending data.
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Jack Canavera

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George I experienced the same issue and found that checking the do not sleep will not keep the mac awake.  You have to go into system preferences and go to energy saver.  There you can slide a bar to change the hard drive and processor to the never side which keeps the mac from sleeping.  I also put a short sleep cycle on the display.  What I found was you do however need to check do not sleep to get the data transfers to work.  

I am getting daily crashes of the software usually some where between hour 22 and 24 of continuous operation.  Those crashes are occurring while no one is using my mac.  I'm thinking about shutting down PC Connection every 12 hours and see if the crashes stop.  That will absolve any conflict with background functions that run on the mac.  I've sent the crash data in to support every day since it has started.
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Jack Canavera

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Looks like the new release that I installed a few days ago has fixed my PC Connection crash problems.  I've got a combined 60 hours of run time with no crash reoccurrence.  Prior I couldn't run 22 hours before the software crashed.  It also looks like the do not sleep checkbox is now working.  It does over ride the Energy Saver System Preferences.  To get my screen to sleep I now hit shift/control/eject which turns the screen off.  Once you touch the keyboard or mouse, the screen will wake up.  I've informed the folks at Acurite who have been working with me on this problem.  Thanks Victoria!
(Edited)
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Jack Canavera

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I'm using the Mac version of the PC-Connect software so I'm assuming that PC-Connect is where the determination of when to reset the daily rain numbers are reset to 0.  The Mac version is in preview mode, which may be another word for not yet production with potentially some bugs.  We had a 3 day rainfall last week where we received almost 3.8 inches of rain in that three day period.  I noticed that on the last day of measurable rain, my display unit noted .01 of an inch.  The reports from myacurite and what was being sent to weather underground showed the total for that 3 day period.  
What was surprising was that the following day, myacurite and weather underground continued to report the 3.8 inches even though the display station was showing 0.  This went on for three days until I decided to shut down PC-Connect on the Mac and restart.  At that point the rain fields now reported 0.  Unfortunately my weather underground data is all screwed up regarding rain totals for the month and year.  The myacurite rainfall page for the last week shows the incorrect data until 10 am of the day I restarted PC-Connect.

So I did report that bug to the development folks but it is interesting to see where things like the rain cutoff determination is made.

Also noted was that when I tried to shut the PC-Connection software down, it failed to end.   I had to use force-quit to get it down.  Then in trying to restart I kept getting hangs with the spinning beach ball.  After a lot of work that is too detailed to describe here, I finally got things running again.

So be forewarned that the software while not crashing anymore for me, still has some bumps in the road.  I have received acknowledgement from the software folks that they are looking into my issues and are checking out my logs.
(Edited)
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Jack Canavera

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Picked up another bug today that I have reported.  Looks like the Pc-Connect Mac version is not detecting the display panel if the panel was plugged into a Mac USB port prior to the installation of the PC-Connect software.  This causes a hang while you are attempting to fill out the boxes for sharing that is on the PC-Connect screen.  If you force quit the software and reboot the Mac, the display is detected when you start PC-Connect after the reboot.  I didn't experience any hang once the display was detected.
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Steven Lea

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My Bridge stopped working after the update, so I connected the PC Connect to my Mac and downloaded the software.  i will provide feedback, but so far temperature reading is showing 32 in charts (which is incorrect).  I had same problem at my other weather station and temperature has never shown a reading in real time.  I think the new version didn't work on that bridge either.
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David Kelly

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I can't seem to keep an internet connection for more than 4 or 12 hours. Must quit and restart the app. MacOS 10.11.x on never-sleeping Mac Mini Server, and 60Mbps broadband internet. Barometric pressure reported online is much lower than displayed on my LCD.
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George D. Nincehelser

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The software reports "station pressure" unless you make a pressure adjustment in the PC Connect software.
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AcuRite Jennifer

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Hello David,

Please make sure you have the latest version of the software installed.  When you say you have to quit and restart the app are you referring to the software? Are you getting any error message? Thank you. Have a good day!

https://www.acurite.com/kbase/downloads/PC_Connect_My_AcuRite.html
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David Kelly

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Where would I see an error message? The "errors" I receive are limited to emails from wunderground and "alerts" at myacurite dashboard.

At this moment the AcuRite PC Connect application on my Mac Mini Server says, "Last data received: (2016-11-07+23:18:55)" and is "v 1.0.46 (1)".

Last entry in log file:
2016-11-08+05:18:44 - Timer stopped called from >> applicationWillTerminate:AppDelegate.
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AcuRite Rachell, Employee

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Hello David,

This is the most recent version of PC Connect for Mac.  Please try to uninstall the software and reinstall.  Please let us know if this issue continues.  Thank you and have a great day!
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David Kelly

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The latest versions no longer have an installer? Just download the app and run? IIRC I scrubbed files in ~/Library/ between the version that used Installer and the first I tried without installer.

I observe after quit and restart my Weather Sharing and Wunderground shares are no longer shared, that I must manually re-share. Accounts and data are remembered its just that sharing does not restart automatically.

Also the past couple restarts did not write "my AcuRite PC Connect Log.txt", but the one I did just now appended something to the file. Hasn't written the 12 minute file since Nov 7.

On a lark just now I have replaced the USB cable with brand new from a different vendor.
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Darin Duphorne

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Why on earth would you compile this software with Mavericks dependencies?  I have an older Mac Mini running as a server and it won't run Mavericks. 
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David Kelly

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Why not?

Guessing AcuRite's developers are using a version of X Code which gives build options to support Mavericks and newer. So they click the button and that is that.

Unless the app needs something exotic such as Siri integration there is no reason not to use an older versions of X Code and build for something like Snow Leopard. Such an app will run on anything Snow Leopard or newer.
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Darin Duphorne

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I called their tech support and they couldn't care less -- this is likely a trivial recompile and they're missing a significant market.  As someone pointed out, more people these days buy mobile Mac devices, but those that have always-on servers are typically using older hardware. 


I also have a Synology file server which is a Linux based box (as most are these days) -- not having a Linux distribution of at least a simple utility to communicate the data to their servers is mind-boggling.


Looks like I need to find a different brand -- was hoping to contribute a station to the Wunderground community.


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Darin Duphorne

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I also don't know why they don't just use Bluetooth or Wifi and be done with it.  They do it with their bridge -- I guess the chipset adds incrementally to the cost of the base unit, but the primary users of multi-function weather stations would seem to be of the type to want to upload data.

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AcuRite Rachell, Employee

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Hello all,
PC Connect for Mac is compatible with Mac OS X 10.9 (Mavericks) or higher; 1 GHz processor or higher, 1 GB RAM (32-bit) or 2 GB RAM (64-bit).  We do not use Bluetooth or WiFi.  The smartHUB plugs directly to the router by an Ethernet cable and sends the data through the router.  Please let us know if you have any other questions.  Thank you and have a great day!
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Jack Canavera

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No different I guess than the Windows world where the AcuRite PC-Connect software is only compliant with Win 7 and above.  

No vendor can be expected to support all versions of operating systems, especially when Acurite is stating that they are currently supporting 4 separate Mac OS versions.  My gut is that Apple is not supporting your hardware anymore either and you can't upgrade the OS.  So if you really have a bone to pick, go back to Apple and raise heck with them.  I'm at end of operating software life on my iMac and my iPad.  When I get to a point where my applications won't be supported anymore, I'll have to make the decision to upgrade the hardware.  It's a fact of life and there are still is a lot of used Mac Mini's on the market at decent prices that you can probably migrate to that will get you to the current Sierra OS at this point.  I'm running on a late 2012 MacBook Pro right now that I bought used.  Was a fantastic deal and quite honestly probably has 1 or 2 years left in life before Apple pulls the plug on its ability to get a new OS.
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Darin Duphorne

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An app of this sort should be able to compiled to run on Windows 95 -- there's no excuse for this type of utilitarian comms app.


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David Kelly

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Yes but Win95 doesn't have USB. That didn't start until Win98 and was a mess until Win2k, didn't stabilize until XP.
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Darin Duphorne

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well, that's an EXCELLENT point -- I forgot that, though I do recall even then using USB/Serial adapters quite often with little problem. (man, time flies...)
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David Kelly

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Reading the USB port and writing TCP/IP packets is all AcuRite needs to do, and those are things which haven't changed at the application level since MacOS X 10.0.0 in 2001. Networking API is AT&T Unix STREAMS and file I/O is even older Unix. If one follows Apple's published API, and especially if not doing anything exotic, Mac apps almost never break under new OS. Is NOT like the Windows world where the difference between XP, XP Pro, XP sp1, sp2, sp3, etc often broke an app.
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Darin Duphorne

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that's the Python script, I think -- I might try it -- maybe they could package that or something like it with decent installers and call it a day.

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Darin Duphorne

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Nope -- that's different -- I'll try downloading it in case it will run, but App Store says it requires latest OS.

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George D. Nincehelser

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There's also weewx which will run on most unix-type systems.
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George D. Nincehelser

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There's also weewx which will run on most unix-type systems.
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Darin Duphorne

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I tried but haven't been successful on weewx considering the various package dependencies and variations in Python distributions -- it works fine on something recent and clean out of the box (like Raspberry Pi) but I don't want to dedicate a Pi to that.  Too bad.  I have a perfectly good computer sitting there ready to do its bidding. 


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Jack Canavera

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If so, have you tried to install the current Mac version of PC-Connect or are they doing an OS version check?  I know Apple restricted my iMac from Win 10 64 bit on a dual boot machine even though my iMac is 64 bit.  I had to hack a few things but was able to get around the bootcamp block of my Win 10 release.  
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Darin Duphorne

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No -- when it was downloaded, it was recognized by the OS as having non-compliant code and wouldn't launch.  I suspect if they flag the earlier OS versions in XCode, it would compile just fine and include compatible libraries.

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Blair Kimball

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My system stopped working today. Spinning rainbow wheel on  my Mac with the PC Connect App. Weather system functioning, USB connected, any hints?
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AcuRite Jennifer

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Hello Blair,

Make sure the timestamp on the PC Connect software is updating with a  current date and time stamp. Below that AcuRite sharing should be saying data sending. If you computer goes into sleep mode of loses connection from the internet at all or the software is closed it will stop the information from transmitting. If the above mentioned things are showing correctly you should be transmitting online. We would also recommend unplugging the USB for about 30 seconds and plugging it back in. Thank you. Enjoy your day!
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Josh Kendrick

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I want my Mac to sleep and not stay on and transmit data, if I uncheck the prevent computer from going to sleep and then minimize the window to the tray, when I open it back up the check is back in the box! its not saving the checkbox - I moved the app into the applications folder as well... ideas?
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AcuRite Rachell, Employee

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Hello Josh,

Thank you for bringing this to our attention. We are investigating this issue and will post here on Community forum once the issue has been corrected. Thank you and have a great day!
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Craig Kirkpatrick

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You have a problem with the 1.0.46 release of the AcuRite PC Connect software for the Mac.
The problem is that instead of correctly resetting rainfall at midnight it continues to accumulate day after day.  This makes weekly, monthly, yearly rainfall totals completely corrupt and unusable.

Understand that the display unit handles this correctly.  

PC Connect for the Mac does not handle it correctly.  This also means that rain amounts viewed on the MyAcurite app on an iPhone or in a web browser are bogus.

You can share my data with this id  24:C8:6E:**:**:**(removed by admin for privacy) so you can see the problem at midnight last night.  

Shameful that this problem was reported to you three months ago here by Jack Canavera and you have failed to comprehend such a basic problem with very basic functionality.  Honestly this should take any normal software engineer less than half a day to locate in his code, fix it, test it, and release new code to customers.

When should I expect the fix from you?
(Edited)
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Josh Kendrick

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I have confirmed this is a problem with the mac software. I loaded the software on a PC and the rain total immediately reset to zero.
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David Kelly

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You are lucky. I could not keep 1.0.46 running a continuous 24 hours after months of trying. Didn't crash, simply quit reporting and recording.
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Fred Bloggs

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Me too.  I got this for christmas and found it to be junk.  The Mac app just sits there with a spinning beach ball.  I lose connectivity constantly.  I will be sending this junk back.
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AcuRite Rachell, Employee

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Hello All,

We are currently investigating this issue with rain. This is our number one priority.  Once we have a solution that will be posted at the link below. We apologize for the inconvenience this may cause you.  Please let us know if you have any other questions. Thank you and have a great day!

https://www.acurite.com/support/my-acurite-migration
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Fred Bloggs

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Not only rain resetting during the day, but also the rain totals are compounded each day.  So, at midnight rain totals for that day do not reset, but just carry on accumulating.  So, my display, myacurite and weather underground all show different totals.  myacurite is showing 1.85" for today, even though 0.14 for the day is being shown on the display unit.  Weatherunderground reports 1.85" per hour.

Please make sure this is addressed as well.
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Fred Bloggs

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Also, PC connect should buffer the results it RX's and report to the internet when it can.  Also, if you quit PC connect (reboot computer) then it should NOT reset totals to zero again.  It should store it's most recent data and pick up where it left off.  This is literally 10 lines of C code.  I'll do it for you if you guys can't do it.
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George D. Nincehelser

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There protocol is pretty well defined. It has been for years.
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George D. Nincehelser

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Also, some Acurite displays do not reset at midnight, but use the concept of "rain events" utilizing last rain and changes in the barometer. Rain events are not used by myAcurite or wunderground.
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AcuRite Rachell, Employee

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Hello Fred,

We have replied to your email. Please check your inbox. Thank you and have a great day!
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Ben Dolman

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The Mac app (1.0.46) is not reporting data unless it is the active app. As soon as I switch to another app, data stops being reported to myacurite.com and weather underground.

Just to be clear, I am NOT quitting the app. I am just clicking on another app (like Safari) while PC Connect is still running. As soon as I click back to PC Connect, updates start being sent again.

This is rather frustrating as this is precisely the kind of app that I should be able to run in the background.

Please fix ASAP!
(Edited)
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Coyote Hubbard

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Works fine for me and other Mac users...  Wonder if you have something set to halt background apps or something, some power saver/resource saver or something.

For data to WU:

Find "UnderTheWX" in the app store and use it for WU. It can do 5 different reporting services at the same time but not MyAcuRite, and when UtWX has the port in use, the PC Connect cannot access the port. So its one or the other only, unfortunately.
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David Kelly

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Mac PC Connect certainly didn't work reliably for me. I couldn't reliably break it to isolate the problem. It has a hide option so its not supposed to have to remain the foreground selected app. But an app which fails (and doesn't recover) when screen blanks is beyond comprehension. CPU sleep yes, but not screen blank.
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Ben Dolman

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UnderTheWX works like a charm for uploading to Weather Underground. Wish it had the ability to send to myacurite as well, but it's great having reliable realtime data on WU. Thanks Coyote Hubbard.
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AcuRite Jennifer

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Hello David & Ben,

We are investigating the problem with the software. We will update our users on the community forum once we have one. Thank you. Enjoy your day!

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