Payment authorization rejection from the processor - SOLUTION! Finally got it ordered!.

  • 1
  • Problem
  • Updated 1 week ago
  • (Edited)
Basically I had to NOT log into my account and use a different email address when I checked out.

Attempting to call ANY of the listed phone numbers were a waste of time.  Finally found the notice on the support page that said to email  "".  This is the email response I got (bold, italic and underlined emphasis is mine):

Thank you for reaching out to us. We sincerely apologize that you are 
having issues with processing an order. Our system is finicky when it
comes to placing orders. It is something we are addressing and
looking into.  I can see the issue is the email address that is being
used. Please attempt to place the order with a different email address.
If you have attempted 4 times in the past day it will flag your account
to where you can not place an order for 24 hours. If you recently
attempted to place an order we would recommend waiting 24 hours.
If this doesn't correct the issue Gil I would be happy to reach out to
you to place the order over the phone. Again our sincerest apologies
regarding this. We do appreciate your patience in this matter. 
Thank you.
If you have any further questions or concerns please contact us again. 
Have a great day, 
Chaney Instrument Co. 
Tel: (877) 221-1252
Fax: (262) 248-8707 

In addition to the above, I also disabled the "Adblocker" and "Disconnect" extensions in my Chrome browser just to make sure that wasn't adding to the problem.  

By the way, I couldn't believe how many different websites are tracking you when you visit the Acurite website! (see screen capture below!)

Photo of sky


  • 2 Posts
  • 0 Reply Likes
  • Frustrated at the corporate stupidity!

Posted 1 week ago

  • 1

Be the first to post a reply!