Not able to order online or reach a customer representative - this has been going on for over 2 weeks. Online will not accept any credit cards, tried multiple times - same issue address does not match. Phone line i have been as close as number one in the queue for over 2 hours. I even have a ticket in with the question and they have said they will get back with me but i just get emails saying there will be a delay. Anyone have any suggestions on how to order?? Help!!