Ordered or not?

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  • Question
  • Updated 3 months ago
Customer support never answers when I call. I've waited on hold for hours just to get disconnected.  One time I did get through, they said my order number was 100326880 but then nothing was shipped, nothing billed, no email verification. I was just sent the "10 Days Left to Redeem your AcuRite Access Code" email again, even though I supposed already ordered...  Is my product ordered or not?
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H. Adam Steinberg

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Posted 3 months ago

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AcuRite Rachell, Employee

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Hello Adam,
We are very sorry for any inconvenience you have experienced. We have emailed you at the email address associated with your community forum account. Please check your inbox. Thank you.