Now I can not upgrade?

  • 1
  • Problem
  • Updated 3 months ago
Now being told I can not upgrade to Access. Filled out the form with address info, never heard anything back. Now check into upgrade request to see "Upgrade period has expired. So now I really own a piece of junk that will quite functioning the end of August, turns into a paperweight. Needless to say, I am not a happy camper. Guess what I will tell people about my experience with Acu-Rite?
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Sam Moore

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Posted 3 months ago

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George D. Nincehelser

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You must have hit some error.  The upgrade period is scheduled to run until the end of March.
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Sam Moore

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Well, that may mean there is still hope. Have not received anything back on my input with address, etc. If they drag their feet a bit longer I will then, in fact, be out of luck. Wonder how long they are taking to send out a code that I can use to purchase the new Access unit?
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Jim Ace

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Save  your money it's not worth it, too many problems, I'm down again for the tenth time.  Try another brand.
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I think I’m just going to pay more for a z-wave setup. At least I won’t be tied to one companiy’s hub.
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AcuRite Rachell, Employee

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Hello Sam,

George is correct, the discount is valid through March 31st.  We have emailed you at the email address associated with your community forum account. Please check your inbox. Thank you.