Not working in the cold

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  • Updated 5 months ago
I have a 3nitxca2 that stopped comunicating when out side. If i bring it in the house (were it is worm) it startes working again in 15 minutes. Have changed batteris 2 times in each unit. have tried this 4 times when it is warm works when cold -3 stopes.
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cliff

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Posted 5 months ago

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AcuRite Jennifer

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Hello Cliff,

What is the name brand of the batteries you are using? How far is the sensor from the display? What type of construction material is the house made of? How long has this been happening?
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cliff

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The batteries are Duracell ex date 2024 It is mounted on a wood shed about 50 ft from display, All of this should not make a difference since it has been working fine for about 2 years, Just started giving trouble in the last two months.
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AcuRite Rachell, Employee

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Hello Cliff,

We would recommend trying the steps below. We do recommend using lithium batteries if the temperature is -4° often. If this does not correct the issue the 3in1 sensor will need to be replaced. If the unit is 2 years old, it will unfortunately be outside of the warranty period and the replacement will need to be purchased.  I have provided a link to the replacement below.

https://www.acurite.com/3-in-1-sensor-temperature-humidity-wind-speed-3n1txc-06008rm.html 


Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard reset:



- Bring both units side by side and remove all batteries, unplug display if it has an ac adapter



- Change the ABC Switch to a different setting and ensure that both are on the same setting. example - If on A, move both to C



- Place batteries into the outdoor sensor first



- Place batteries into display



- Allow units to sit side by side until they connect.



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cliff

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It never gets that cold hear it is about -4C
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AcuRite Jennifer

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Hello Cliff,

If your temperatures do not get that cold, you do not need to use the lithium batteries. If the steps were not successful then at this time with the sensor being 2 years old we would recommend replacing it. Rachell has provided the link above for the sensor. Please let us know if there is anything further we can assist you with.
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Sir MAK

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Alkaline batteries do not function well below zero F.  You might want to try lithium batteries.  They will operate better in sub-zero temps.