No wind speed

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  • Problem
  • Updated 3 months ago
My wind speed is 0, but the wind direction is working.  I have reset the console and replaced the batteries in the unit outside.  
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Jason

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Posted 3 years ago

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AcuRite Kevin

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Hi Jason,

Ensure you have completed all the reset steps below.  Before proceeding with the reset, please check your batteries. We recommend that the batteries meet the following criteria:

• Verify you are using standard alkaline batteries such as Rayovac or Energizer. Lithium batteries can be used in the outdoor sensor if you are in a location that will frequently see temperatures below -4oF/-20oC. (Rechargeable batteries, as well as batteries that indicate a heavy-duty quality are not recommended, and may cause irregularities.)
• Verify that you are using a fresh set of batteries. The battery expiration date should be at least 6 years out. Batteries can lose 3% of their power or more every year in storage.

1. Bring both the sensor and display unit indoors and position them side by side.

2. Remove all batteries from both the sensor and the display unit. (If the display has an AC adapter, please unplug this, as well, to completely power down the unit.)

3. Locate the A-B-C ID switch inside each battery compartment. Make sure that the two parts are set to the same position. Please change both parts to the next available letter on the ID switch, as this can help to reset the unit.

4. Reinstall batteries in outdoor sensor first.

5. Reinstall batteries (and/or reconnect AC adapter) to the display last.

6. Let both sensor and display sit side by side to establish connection. 
 
7. After a connection has been established, the sensor can be placed outdoors.

If these steps do not alleviate the malfunction, contact our Customer Support Center at 877-221-1252 for further assistance.  Have a great day!
(Edited)
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Rick

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Same problem. I went through the 5 steps above but still have No wind speed. I have temp, Indoor, and out, wind direction and everything else but no speed. Just received unit yesterday  ( bought the 5/1) Sensor is 8 feet high. Help??? !!!


(Edited)
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AcuRite Crystal

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Hi Rick,

If you did the steps listed above and it still is not registering, please call AcuRite Customer Support at 877-221-1252.
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Dandini

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Me too have the same problem. Everything else registered correctly but wind speed is always 0
I've tried all the suggestion above. I bought the unit 2 years ago but i am installing now. I can't call support center, I am living in Turkey.
I bought my Acurite01512 from Amazon also with Energizer L91BP ultimate lithium AA batteries. Any help is going to be appreciated
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AcuRite Tori

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Hello Dandini,

 We would recommend just a standard alkaline battery and the troubleshooting steps listed above unless you are in a locating that reaches -4 or below on a daily basis. If this does not correct your issue unfortunately my AcuRite and its products are only supported within the US, Canada, and UK, and Australia and the weather station only has a 1 year limited warranty. Thank you.
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Michael O

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Well it would seem the Model #01512MA has the same problem as I bought it 4 days ago and done everything that has been done in the group.  I will call Tech support to see what to do from here.  thanks,
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AcuRite Rachell, Employee

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Hello Michael O,
We see you have been in contact with the AcuRite Loyalty Team regarding this issue. Please let us know if you have any questions. Thank you.
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Megan MacMillan

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I have the same issue. Stopped recording windspeed about a month ago. Followed all steps and everything else registers but windspeed. What's up with these? (My model number is 02064CDI)
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Howard Weinstein

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My unit specifically. I have designed using the magnetic reed switch as a design electrical engineer.
This particular reed in your unit had a stress fracture in the glass which allowed the contacts to separate.
I would suggest you mount yourreeds differently to handle thermal expansion and contraction better with a simple bend in each end of the reed's leads between reed and solder pad or tack-on a short flexible wire.

SIGNAL VARIATION PROBLEM:
Curious if the antnnas in sensor and receiver are both oriented in the same way? Both veryical would be good with a metal reflector in sensor to allow a stronger signal to be oriented below plane of sensor9
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Howard Weinstein

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Do the same with the reed in the rain sensor.
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John Z

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Howard,

I am hoping that reed switches have been completely banished from the new models. They are "OK", but they have had their day. Micropower Hall Effect switches would be a big improvement!
(Edited)
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Howard Weinstein

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SMART!!
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AcuRite Jennifer

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Hello Howard, 

Thank you for the feedback. I will pass this onto the correct department. We appreciate it. 
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Dusko Popov

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I bought a pro-weather station with wind speed a couple of years ago. Since we live on the waterfront in a place that often experiences winter storms we thought it would be interesting to see just what conditions we were experiencing. The unit worked fine during the summer months until, at some point, it stopped registering wind speed. I tried resetting as per the paperwork that accompanied the unit and then spent an hour or so on the phone with customer support. They had me repeat all the resetting steps, check the batteries, change the batteries, check the ABC settings were the same, change the ABC settings, confirm location compatibility and other moves that I now forget. In the end they shipped me, free of charge, a new outdoor sensor unit. This new unit has worked quite well for the last year or so though I have always been dubious about accuracy. In stormy conditions when the nearby airport is showing winds of 40 km/h and gusts to 50, the ocean has full whitecaps [typical at 15 kn] and our indicator is showing 10 km/h something is suspicious. Recently the unit seems to work fine as long as the wind speed doesn't exceed 20 km/h. At that point it simply shows zero. All other indications are fine. Since I have two outdoor units I have interchanged them, tried different A, B or C settings, checked batteries etc. etc. I can usually get the unit to start working fine indoors by blowing on the vanes but when I put it outside, less than 20 feet away, and the wind is blowing I'm back to showing zero.
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Howard Weinstein

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I think it is the design of the sensor for wind speed.  The sensor is a magnetic reed switch detecting the passage of a magnet  rotating inside the plastic frame over a reed switch.  An environmental test by the manufacturer will probably find the expansion and contraction of something inside  (maybe the metal post between the cups and the magnet) shrink away from the reed sensor causing the reed not to close.  A more sensitive reed or stronger magnet might be the solution, if I am right.
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Steve U

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The spacing is not a normal issue. The reed switch-magnet tolerance has lots of slop room.
If the cups spin, then either the magnet or the switch has (board) come loose
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Howard Weinstein

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Replaced reed and it is working. Glass around switch was broken. It works now. Magnet was seated inside properly.
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AcuRite Jennifer

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Hello Howard,

We are happy to hear you are up and running. Please let us know if there is anything we can do for you.
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Mary Ann Edson-Plumb

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Howard, can you describe what you mean by the "reed"?  I have the same problem, but I don't understand what you did to fix it.
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weatherdude

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Did any of you guys fix it? I having the same problem after cleaning out the sensor and upgrading to pro sensor.
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AcuRite Jennifer

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Hello Weatherdude,

You are not getting a wind speed reading? Was this after putting on the dual solar panel or was it not reading wind before that? Changing the wind cup assembly does not correct a no wind speed reading if you were getting it prior to purchasing the upgrade.
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Roy Sedge

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Same issue, same fix, same problem: no wind speed.
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Roy Sedge

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I had already placed it on the old sensor. When I bought the new sensor, I purchased the older model and took the upgrade off the old unit and put it on the newer one. I now have a new older model spare. But, thanks for the suggestion.
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AcuRite Jennifer

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Hello Roy,

You can remove that part to for the new sensor you just purchased as a replacement part. Please let us know if there is anything further we can assist you with.
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Roy Sedge

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Not sure what you mean. I took off the older version of the PRO on the new sensor and upgraded it with the PRO that I purchased as a result of my discussion with your staff. I now have a new-older version of the PRO. Thanks
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AcuRite Jennifer

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Hello Roy,

It sounds like you did exactly as I was trying to explain. I was saying take the dual solar assembly off the sensor you have now, and put it on the new sensor if it did not come with one.
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CabinWeather

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I also put on the new Pro top and it did not fix the no wind speed issue. Put the old assembly back on and it now works. Must be a loose connection, but as long as it works I'll wait for a total system upgrade to be announced.