no volume on model # 08580

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  • Problem
  • Updated 1 year ago
When I purchased this product a year or so ago I had no issues. Just within the last month I have noticed it will not sound any audio alerts. The visual lights and scroll will continue to be there but no audio. I have adjusted the handset volume to high and there is nothing located in the headphone jack. Has anyone else had the same issue? If so some insight on the fix would be great. THANKS!!
Photo of Tonya Jackson-Cavanaugh

Tonya Jackson-Cavanaugh

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  • frustrated

Posted 1 year ago

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Photo of AcuRite Jennifer

AcuRite Jennifer

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Hello Tonya,

There are 3 modes on the radio. There is silenced, Auto on, and on.   If you press the listen button this will adjust the modes. You should have it on auto on, and the word silence should not be in front of it. Auto on will notify you via sound audio of all advisories, watches and warnings. Silenced will not sounds anything except Warnings.  On will display when you manually turn on the weather report.   Please make sure the radio says Auto on.