NO new smarthub !! We Won !!

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  • Updated 5 months ago
Well it looks like our voices were heard they extended our hubs usage to February 2019 and have stopped production and sales of the smart hub they were pushing off on us.
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mike sprague

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Posted 5 months ago

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Photo of Henny Horowitz

Henny Horowitz

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You're confused.  We won nothing!!

Their legal or finance department probably reminded them that they better push out the Smart hub EOL date or face a tidal wave of warranty returns.

They are still demanding $40+ Ransom in the form of an Access hub purchase if you want your weather station to perform as advertised after 2/19.

IMHO, a reasonable and prudent policy would be that buyers of units within the last 12 months should not have to pay the Ransom. 
Photo of BrewinWeather


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I haven't seen a reason I'd trust this company to do any better with this new hub in the future so I'm looking for other products. I can easily find something like a Nest to get indoor temp and I don't care about seeing outdoor remotely. Posting here so Acurite can see how their actions result in customer action.
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Suzanne Igor Mamedalin

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Support for the old smartHUB was extended to 2019, but the discount offer on the new AccessHub still expires end of March 2018. Still sounds like ransomware to me.

Why should I upgrade to AccessHub? I am happy with old smartHub. The new AccessHub still requires a cable to the router; if it offered Wi-Fi then I would consider buying it at $40.

Competing weather stations from Ambient Weather offer Wi-Fi and more instruments and allegedly their temperature readings do not suffer from exposure to direct sunlight. So, the real option is to pony up $40 for the new AccessHub or use the $40 as a downpayment on a new station.