No data transfer and all data wiped and the station reset :-(

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  • Problem
  • Updated 1 year ago
Just tried to download the Wx data via USB and BOOM - no data transferred, all history lost from the station and the station reset itself.

Now I have nothing! no data no history zippo! No Happy Acurite.

On subsequent transfers I only get one line of data even though I have let it run for an hour or so.

Very disappointed to have lost my Wx history and the unit to have reset itself.

What is going wrong?
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  • very angry

Posted 1 year ago

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Photo of Steve Norrell

Steve Norrell

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AcuRite quality control.
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AcuRite Rachell, Employee

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Hello flyinglion2000,

We are sorry to hear you lost your weather station data.  Do you have battery backup installed in this unit?  When did the display reset in the process? Did any of the data transfer?  We will get to the bottom of this for you.  Thank you.