Called to order part. First call (15 min)- no answer. Second call (again) - no answer Third cal; - a lady said 'hello' and hung up. forth call - no answer. Next day - first call no answer, second call left call back number - have not gotten a return call. Went to return $79 dollar unit would cost me $39 dollars. Acurite has stuck it to me. Yes I am upset. My next move is to give them all the bad revues and publicity they now have earned.