Nice customer support on hold for 3hrs and 10 min and CSR released me as I went from be 1 to 0

  • 1
  • Problem
  • Updated 2 months ago
Purchased a Weather Station the order arrived incorrect and I was billed incorrectly. I started at 6 am and was 12th on hold for three hours and the call was released on CSR pick up. I called back and now I am 30th. I just want my order fixed.
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Tarrie Joniec

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Posted 2 months ago

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Fred Flinstone

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This is part of their "Loyal Customer Service" policy.  :)
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AcuRite Rachell, Employee

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Hello Tarrie,

I apologize for any inconvenience you have experienced. I can see you have been in contact with the AcuRite Support Team. Please let us know if you have any questions. Thank you.