new smarthub

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  • Problem
  • Updated 6 months ago
I'm trying to install a new Smart Hub to go with my 5 in 1. I plugged it in, have two solid blue lights, and it's showing up when I sign into my accurite dashboard. However, my 5 in 1 is showing as "offline" and no data is showing on the myacurite website. Currently I am just using the display and haven't had it reporting for several months. My display is getting accurate data. I've followed the instructions which came with the Smart Hub, but clearly I'm missing something. 
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Posted 6 months ago

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AcuRite Jennifer

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Hello Kduke,

We show that you are online and transmitting to My AcuRite. If there is anything we can assist you with please let us know. Thank you.