New Model not working . Model 00607D1A1

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  • Updated 3 weeks ago
Brand new Model 006007D1A1 does not get any signal from the outside unit to the inside. Distance is less than 30 feet. Used all the methods in the manual and on the website. And this is not my first ever unit. I had one previously destroyed by some ants climbing its pole mount and nesting inside and another that was destroyed in a hurricane. Followed the set up directions and it worked one day and then stopped. Both units are inside with fresh batteries and about a foot apart and they will not establish communications anymore after doing numerous resets and trying different channels. 
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ayvini1 .

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Posted 3 weeks ago

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ayvini1 .

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Well after a long wait on the phone tree I got a hold of a rep. to discuss the issue. Besides going through a hard reset which I had done several times already, and looking for an inspection sticker that was absent on the components of my unit, we agreed that the issue was with the outdoor sensor and a new one is on the way to me sometime in the next week or so. Since they did not request that I send the old unit back I will remove the anemometer cups and store them as a spare since that is one of the parts that get broken on occasion. Hopefully in the next week or so the issue will be solved.