New Hub Not reporting to WU

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  • Updated 3 months ago
I purchased and set up the new Smarthub but since installing my data is not reporting to WU.    I re-registered with WU and put in my new passwords, went to Acurite to make sure sharing is on...no joy.  My dashboard IS showing my data accurately so something is off between here and WU.  Welcome your suggestions
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Matthew

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Posted 3 months ago

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Steve U

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Do you have another device reporting to WU? You can only have 1 report. Configuration on MyAcurite has 2 parts.  Interface device (smarthub, access) and the Sensor to report.  Again, only One set
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Matthew

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Thanks Steve   Looking at my settings under device I have one "connection" which is my new hub and one sensor which is my station...It indicates sharing is enabled  on the connection.

  On the myacurite site /share devices "allow sharing" is also checked

  On acurite PC connect under "weather sharing"  the device ID is for my weather center display upstairs  and sharing enabled and  going and  under WU I registered a new weather station id and password and am using that
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AcuRite Rachell, Employee

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Hello Matthew,
We have emailed you at the email address associated with your community forum account requesting your Weather Underground credentials.  Please check your inbox. Thank you.