New color display backlight won't turn back on (model 06056M)

  • 1
  • Problem
  • Updated 4 months ago
The backlight on my color display (model 06056m) does not work. If I press the button to dim, or to enter Auto Dim mode, it goes dark, and will not come on again. I have the unit plugged into a wall outlet, and also have batteries installed. It is a repeatable issue whether the batteries are installed or not. If I reset the display, the backlight will come on, but the same thing happens if I push the light button again. I have tried changing outlets, and changing the alkaline batteries. I've made sure the AC adapter is firmly inserted in the back of the unit. I purchased the device in November 2017, but just installed it 5 days ago. 
Photo of Amanda

Amanda

  • 5 Posts
  • 1 Reply Like

Posted 4 months ago

  • 1
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6428 Posts
  • 200 Reply Likes
Hello Amanda,

The following instructions should help resolve any issues you are having with your display.

To do a pinhole reset: (THIS WILL CLEAR ALL OF YOUR HISTORY AND YOUR SETTINGS)

Please verify that you are using a name brand (Rayovac or Energizer) standard alkaline batteries in the display unit. We do not recommend using anything that is heavy duty, rechargeable, store brand or Lithium inside of the display.

- Remove all power, AC adapter and batteries from the display unit.
- Press and hold down the pin hole reset button, located in the battery compartment, for 20 seconds.
- Plug back into AC power and insert recommended batteries.
- Press and hold down the pin hole reset button for an additional 20 seconds.
- Verify that the unit has powered on and once connection has been made, attempt to set time and date.