New Access/Old sensors

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  • Question
  • Updated 5 months ago
Will the sensors I'm currently using with my smart hub work with the new Access? Thank you.
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tonyroman2

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Posted 5 months ago

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John Z

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My old sensors moved from hub to Access , with no problems.
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Michael B

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John I just ordered the new Access hub so if you could can you please let myself and others know the steps you took in switching over from the hub to the Access hub . 
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John Z

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Michael B,
MyAcuRite has a "Replace" button that will allow you to decommission your old hub and substitute Access. You will have to input the MAC address for Access, as you did for the hub. Access will then have to find your sensors and you will select/add them to the list for Access. In my location, Access found all my sensors without my having to bring them close

I did this in a new account, with no saved data to protect. I have no idea what happens to cloud data for those sensors in the changeover
Someone else will have to answer as to what happens to your saved data.
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Michael B

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Thanks John for the answer !!  Sounds pretty simple .
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Alan McRae

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Hope a user chimes in with the answer to the saved data question. Probably very important to most serious users.
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AcuRite Rachell, Employee

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Hello All,
John Z is correct, the Access is compatible with all the sensors that the HUB was compatible with and it will be compatible with the new sensors to be released such as Atlas.  He is also correct in explaining how to add the new Access to your account. You can add the new device as a new device rather then using the replace feature as well. When transferring over to the Access, your historical data does not transfer.  Please let us know if you have any other questions. Thank you.
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Timothy Linde

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Will it see all the sensors now, or is it still restricted like the current hub and not see the lightning sensor?
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George D. Nincehelser

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As tested, the Access does not read the $20 lightning sensor.  Hopefully it will in the future, as the memory constraint the SmartHUB had should no longer exist.

The Access does currently read the lightning module in the Atlas series, though.
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Timothy Linde

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Thanks, that's exactly the information I was seeking. Basically for myself there would be no need to upgrade because nothing would be gained from it. Sticking with what works seems to be the best route.
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AcuRite Rachell, Employee

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Hello Timothy,
George is correct, at this time the Access is not compatible with the lightning detector. We do understand this is something our customers are looking for and hope to implement this in the future. 
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tonyroman2

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Is the reception improved? My smart hub has always had reception problems if over 100 feet away with no obstacles.
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John Z

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AcuRite has not increased the range claim. In my view the antenna in Access is far better than the hub antenna. It should give more consistent performance with less directionality than the hub exhibited.
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John Lonsdale

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John - I hope for the best - is there any data to back up your expectation that the new Access works better within the existing range specs - which I have always found to be overstated in real life situations.
.
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John Z

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John,

My qualitative experience is that Access appears to care less about where a sensor is located than the hub did. That makes sense to me as an engineer, because the antenna in Access is an omnidirectional vertical spiral. The antenna in the hub is a bent wire, with a horizontal run and a run up into the flip piece
It probably exhibits a complex receive pattern, with strong lobes and weak spots.

The antenna in Access is also better protected from influence from external objects than the hub antenna.

This should translate into more consistent performance. I dont intend to take it out to a measuring range to support that, but my experience in my home has been positive.
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caredlands

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Where is my access code
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tonyroman2

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Is there a way to hang it on a wall?
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George D. Nincehelser

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The Access?  

Not really, but it wouldn't be hard to rig something up if you wanted to.
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tonyroman2

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Thanks---I need it high on the wall like where my smart hub is.