New Access not connecting....

  • 1
  • Problem
  • Updated 4 weeks ago
Getting the same error message as others.....
"Device must be connected...." I have tried to call Tech Support several times over the last few months but have had wait times of up to 72 minutes and not able to be on hold that long. I have tried several of the recommendations I have read in the forums with no resolution. 
Photo of Dan Foote

Dan Foote

  • 1 Post
  • 0 Reply Likes

Posted 4 weeks ago

  • 1
Photo of George D. Nincehelser

George D. Nincehelser

  • 6736 Posts
  • 1248 Reply Likes
Have you tried getting support through their email or Facebook?