From AcuRite tech support... BTW, I lost all my data.
Thank you for contacting Chaney Instrument Co. regarding your AcuRite product.
We wanted to let you know that the replace function does not keep your previous connection history. The only way to save the data would have been to download the information to a cvs file. The advantage of the "Replace" function is to keep all sensors and their names the same as on the previous device.
We apologize for the misunderstanding of how
this function was going to work.
Should you require further assistance please contact our phone support at the number listed below.
Have a great day,
Perhaps Acurite will take the hint and provide better setup instructions for existing users. :)
Now it would be nice if Wunderground would get their act together, as it has been pretty fiesty lately.
We apologize for any inconvenience this has caused. To retrieve your data we would recommend you re-add your smartHUB back to My AcuRite. You will add back the sensors to your smartHUB that were on there previously. Once this is done you can download up to 30 days of data to a CSV file on your computer. We sincerely apologize for this. Please reach out to us should you have any additional questions.
For those of you using the new AcuRite Access I have included some instructions based off everyone's feedback. We apologize that these were not included. The picture of the way you insert the batteries in the AcuRite Access is incorrect, and we are working on getting this corrected. Before you replace the smartHUB with the AcuRite Access we do recommend downloading the last 30 days of your data as this will not transfer over. If you are transmitting to Weather Underground with your smartHUB, you will need to remove your Weather Underground sharing and add it back with the connection being the AcuRite Access. (It would be the name that you picked when you named the device) You will then add the sensor you want to transmit to Weather Underground. Please type out your station Id and password. Do not copy and paste the information. If the station ID and password do not work, please try the station ID and passkey. Please let us know if there is anything further we can assist you with.