need help with new access code it says it is invalid!

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  • Updated 3 weeks ago
You sent an email and I want to purchase the new access.  Have it in my cart and when I put in discount code it says it is invalid.  It won't give me credit to purchase.  Need help please.  Called on Friday left my number so I could get a call back.  Didn't happen.  I called on Monday was on hold for 2 hours 20 minutes and when the man answered, he couldn't hear me, so he hung up... Totally frustrated....
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Posted 4 weeks ago

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AcuRite Rachell, Employee

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Hello Jim,

We are very sorry for the inconvenience you have experienced. We have emailed you at the email address associated with your community forum account. We are happy to assist you. Please check your inbox. Thank you.