MyAcurite Not Recognizing Display Unit

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  • Updated 4 weeks ago
Model 09150M hub does not recognize 06043 Display Unit as a sensor.  It recognizes my temperature / humidity sensors, but not the display unit.  Can I not log and view the display unit's temp. and humidity through MyAcurite?
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Geoff Campbell

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Posted 8 months ago

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Ledrak

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Geoff the smarthub and the display are both receivers they do not communicate with each other. If you want to see your inside temp and humidity you would need to buy another sensor.  
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Geoff Campbell

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A bit disappointing - but I guess I live with it!
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Geoff Campbell

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The fact that the display unit does not communicate with the hub does not make much sense to me (other than I guess you'd sell more sensors this way).  This would mean that if your display unit was located in a room that you wished to monitor (temp. & hum.), then you'd have to add a sensor next to the main display unit!
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AcuRite Jennifer

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Hello Geoff,

The display and the smartHUB are receivers only. They are not able to communicate with each other because of this. If you wanted to monitor that room remotely you would need an additional sensor otherwise you can view the indoor information on the display when you are in that room.
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Geoff Campbell

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OK, I get it - I was simply expressing my disappointment.  And, it would appear that the smartHUB is reading and transmitting (its own) barometric pressure - adding temp. and humidity reading capability would make logical sense to me.
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AcuRite Rachell, Employee

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Hello Geoff,
We apologize for any inconvenience this may cause you.  We certainly appreciate your feedback and will consider this for possible future updates to the product. Please let us know if you have any questions. Thank you. 
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S. Richardson

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Would this dumbfounding lack of communication from display to hub also apply with 06016M color display and the newer 09155M Access hub?  (If so, your website is misleading (bordering unethical) and you just acquired another very annoyed and disappointed customer... but I'll wait for your answer to confirm).
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Ledrak

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S. Richardson the displays are receivers they do not communicate with the smarthub or the access both of these are also receivers. The sensors are the transmitters.  If you want readings from inside such as from the location your display is at you would need to purchase a temp / humidity sensor. The smarthubs could monitor 10 and the access can monitor 7 compatible sensors, the 5 in 1 sensor counts as 1.
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S. Richardson

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This defies common sense however because there are temp and humidity "sensors" in the display but that indoor data can't be read, used, or saved- an obvious loss of potential value. Why would Acurite have not put a transmitter in it to the Access hub? My station from a competitor was able to incorporate and retain this data and I found it very useful. It's so logical that a prospective customer might likely expect the display to be a fully useful sensor that I believe you need to clearly and prominently state that indoor display readings are not usable data online or as data. I probably would not have bought this system had I known this. And I wasted over an hour figuring this out on my own!