MyAcurite: How do I delete 1800 Alerts? How do I clear/reset Rainfall totals?

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  • Updated 2 years ago
I have over 1800 Alerts in MyAcurite account which is way too many to delete one at a time.  How do I delete all of them?  Most were created by a low battery condition (which has been corrected) and the poor way MyAcurite handles that alert...
And how do I reset the rainfall totals on MyAcurite to clear erroneous readings or reset for a new rain year?
If not possible, when do you plan to update site functionality to add these features?
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Dan Podell

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Posted 2 years ago

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AcuRite Rachell, Employee

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Hello Dan,

At this time you cannot delete all of the notifications at one time or clear historical data.  We have these recommendations to our developers and are keeping them in mind for possible future updates.  Thank you and have a great day!
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RDK

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Hi, I have the same "alerts" problem.  Any news on a workaround for deleting them all at once?.....RDK
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AcuRite Jennifer

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Hello RDK,

There is not a work around at this time. You will have to delete them individually. Thank you. Enjoy your day!
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RDK

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Sure.  You really think I'm going to set here and delete them one-by-on AND "Enjoy your day".  No, I'll leave them on your server until there is a better way to manage these alerts, which by the way I thought I had turned them off....
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AcuRite Rachell, Employee

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Hello RDK,

We are happy to inform you, we sent out an update yesterday that will allow you to remove all of the alerts at one time.  Please let us know if you have any questions. Thank you. Happy Holidays!
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RDK

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Rachell.....Wow, worked like a charm.  Happy holidays to you and your colleagues...RDK