My smartHub is offline and refuses to accept the IP address given by the DHCP server

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  • Problem
  • Updated 5 months ago
I had to unplug my smartHub last night and now, after powering it back on, it doesn't seem to be accepting the DHCP assigned IP address. My DHCP server logs show that just about every minute the device requests an IP assignment, the DHCP server sends it an IP address and it's acknowledged. Then, a minute later, it requests an IP address. The device has not reported in for over 12 hours now. 

Jan 19 13:36:20 kona32k daemon.info dnsmasq-dhcp[1261]: DHCPOFFER(br0) 192.168.11.146 24:c8:6e:04:3b:bb
Jan 19 13:36:20 kona32k daemon.info dnsmasq-dhcp[1261]: DHCPREQUEST(br0) 192.168.11.146 24:c8:6e:04:3b:bb  
Jan 19 13:36:20 kona32k daemon.info dnsmasq-dhcp[1261]: DHCPACK(br0) 192.168.11.146 24:c8:6e:04:3b:bb
Jan 19 13:37:48 kona32k daemon.info dnsmasq-dhcp[1261]: DHCPDISCOVER(br0) 192.168.11.146 24:c8:6e:04:3b:bb
Jan 19 13:37:48 kona32k daemon.info dnsmasq-dhcp[1261]: DHCPREQUEST(br0) 192.168.11.146 24:c8:6e:04:3b:bb
Jan 19 13:37:48 kona32k daemon.info dnsmasq-dhcp[1261]: DHCPACK(br0) 192.168.11.146 24:c8:6e:04:3b:bb
Jan 19 13:39:15 kona32k daemon.info dnsmasq-dhcp[1261]: DHCPDISCOVER(br0) 192.168.11.146 24:c8:6e:04:3b:bb
Jan 19 13:39:15 kona32k daemon.info dnsmasq-dhcp[1261]: DHCPOFFER(br0) 192.168.11.146 24:c8:6e:04:3b:bb
Jan 19 13:39:15 kona32k daemon.info dnsmasq-dhcp[1261]: DHCPREQUEST(br0) 192.168.11.146 24:c8:6e:04:3b:bb  
Jan 19 13:39:15 kona32k daemon.info dnsmasq-dhcp[1261]: DHCPACK(br0) 192.168.11.146 24:c8:6e:04:3b:bb Jan 19 13:36:20 kona32k daemon.info dnsmasq-dhcp[1261]: DHCPDISCOVER(br0) 192.168.11.146 24:c8:6e:04:3b:bb Jan 19 13:37:48 kona32k daemon.info dnsmasq-dhcp[1261]: DHCPOFFER(br0) 192.168.11.146 24:c8:6e:04:3b:bb
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scot makai

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Posted 5 months ago

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scot makai

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So it looks like this was a problem with a setting on my router. A VPN configuration actually. So my issue is resolved

Thanks
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AcuRite Rachell, Employee

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Hello Scot,
We are happy to hear you were able to resolve this issue. Please let us know if you have any questions. Thank you.