MY MODEL NUMBER 02032C ON DISPLAY READING 98 DEGRESS AND HEAT INDEX IS 158, WHAT IS WRONG WITH MY DISPLAY UNIT

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Jimmy Brown

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Posted 2 years ago

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George D. Nincehelser

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What are you expecting to see?

98F with a relative humidity of 86% could yield a heat index of 158F.

Ugh... that's way into the danger zone.
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AcuRite Rachell, Employee

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Hello Jimmy Brown,

What exactly is your temperature and humidity reading? With that information we can calculate what the heat index should read.  Have a great day!
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Carmen Ganter

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I have a 827RX  unit that is reading 158 for the outdoor temp.  I don't think mine has a heat-index feature.  How do I reset it to regular outdoor temps?  I have removed the batteries and reinstalled them in the correct order to no avail.
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AcuRite Jennifer

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Hello Carmen,



If you are getting an outdoor temperature of 158, please try the steps and guidelines below:



  • Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4oF/-20oC) in sensor.
  • Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.
  • Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.
  • Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.
  • Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.
  • Mixing different battery types (brands, old/new, etc.) is not recommended. If you are following the battery recommendations try the reset steps below. Please let the unit stay powered off for about 5 minutes before performing these steps.



  1. Bring both the sensor and display unit indoors and position them side by side.
  2. Remove all batteries from the sensor.
  3. Remove all power from the display unit.
  4. Wait 1 minute to ensure that any remaining battery power has discharged from both units
  5. Reinstall batteries in outdoor sensor first, the red light on the sensor should flash once quickly.
  6. Watch for the light on the sensor to flash a second time, it should flash approximately every 30 seconds.
  7. Power up the display last.
  8. Let units sit within a couple feet of each other for 5 minutes to ensure a wireless signal is received.
    *The display should receive the signal within several minutes. 
  9. After a connection has been established you may place the sensor outdoors. 
    *If the signal connection fails after the units are separated try a new location for the display unit, the sensor or both. 



If this does not correct the problem, please contact AcuRite Customer Support at 877-221-1252. Have a great day!

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Jimmy Brown

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LAST NIGHT BEFORE I WENT TO BED THE DARN THING WAS READING 115F, NOW YOU TELL ME WHAT IS WRONG WITH THE UNIT
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AcuRite Jennifer

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Hi Jimmy,

When it was reading 115 degrees was that the heat index or the temperature readings?  What do you think they should be reading, and if you are comparing it to something what are you comparing it to? We would be happy to help we just need some more information from you. Thank you. Have a good day!
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Jimmy Brown

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I HAVE HAD THIS UNIT FOR ABOUT TWO YEARS, IT HAS NEVER DONE THIS BEFORE IT HAS ALWAYES HAD OUTSTANDING TEMP READINGS , REMEMVBER I LIVE IN FLORIDA. ABOUT TWO MOUNTHS AGO A CUSTOMER SERVICE TOLD ME IT MAY BE THE TEMPUTER MODULE GONE BAD IS THAT SOME TRUTH. I NEED ALL THE HELP I CAN GET BEFORE I HAVE TO BAY A NOTHER UNIT. THANK YOU
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AcuRite Rachell, Employee

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Hello Jimmy,
We would need some more information before we can determine if you need a new sensor.  When it was reading 115 degrees was that the heat index or the temperature readings?  What do you think they should be reading, and if you are comparing it to something what are you comparing it to? Thank you and have a great day!