My Model #06004 5-in-1 weather sensor constantly transmits a humidity reading of 99%.

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  • Updated 1 year ago
My Model #06004 5-in-1 weather sensor constantly transmits a humidity reading of 99%. I did a reset as per instructions posted here. After 5 days inside next to the 06016RM unit, the humidity reading was still 99%. I hesitate to purchase a new 06004 unit for $90 as the purchase price of the complete set was only $120. Apparently this is a common failure. Does AcuRite make good on these units beyond the warranty period or should I look elsewhere ?
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Ray

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Posted 1 year ago

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AcuRite Jennifer

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Hello Ray,

What is the model number of your outdoor sensor? If it is past the one year warranty we do not extend the warranty. Depending on the model number of your weather station we may have a purchasable replacement piece for the sensor.  If it is not compatible with the replacement piece then we would recommend purchasing a new outdoor sensor. Once I have the model number of the sensor I can let you know if it is compatible.
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Ray

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Hello Jeninifer,
Thanx for you prompt reply. As far as I can tell the model number is 01512. I can not locate a model umber on the outdoor sensor itself, this number comes from the instruction booklet.
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AcuRite Tori

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Hello Ray,

Since you are unable to locate the sensors model number can you tell me if it is labeled AcuRite 5n1 weather or just AcuRite on the sensor? To check for compatibility you can also visit the link provided. Where you can see the differences in each sensor.

https://www.acurite.com/temperature-and-humidity-sensor-replacement-for-5-in-1-weather-sensors.html

Thank you.



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Ray

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Hey Tori...
I checked the link and of course my 5-in-1 sensor is not compatible with the $10 repair ! So I guess that leaves me that $80 replacement option...Thanx, but I don't think so. I've only had the unit outside for a little more than a year. It was fun while it lasted but not worth being sucked into another unreliable short term expensive unit. I guess customer service and reliable products are a thing of the past. Your up grades with replaceable parts shows you acknowledge a defectIive older product.......
Thanx
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AcuRite Tori

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Hello Ray,

 We do take pride in our customer service and assisting you to the best of our ability. I have sent you an email regarding your weather station. Please check your Inbox.

Thank you.
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Ray

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Thanx Tori....

The 15% discount you have offered to me is welcomed. Does that include the Pro Color Weather Station with PRO+ 5-in-1 Sensor, PC Connect, Wind and Rain, Model: 01036P, 01036, 01036A1, 01105M, FREE SHIPPING....now being offered for $129 on your website ?

Ray
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AcuRite Tori

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Hello Ray,

Yes. It includes the 5n1 PC connect display console, and the PRO+ 5n1 sensor with dual solar panel. It is currently available for $129.98. Please contact our AcuRite Loyalty Team at 262-249-3259 so that we are able to place the order for you. Thank you.