My indoor-outdoor display is no longer bright. The unit model number is 00554sbdi.

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  • Problem
  • Updated 2 months ago
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Vince

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Posted 3 months ago

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Laurel Paulson-Pierce

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The display has several brightness levels....you can change them by simply tapping the light bulb icon on the top of the unit.... could that be the problem?
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Vince

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No, I know about the three levels using the button on top. What once was the brightest level is now dim, and it only gets worse as I use the button.
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Vince

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I need to know what else can be done, if anything. Or, do I return it to the store for a refund?
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AcuRite Rachell, Employee

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Hello Vince,

Please verify you are using our battery recommendations listed below. Does the backlight turn off as if the display is running on the back up batteries alone? If you remove the batteries with the adapter connected, does the display turn off? Thank you.
Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.