MY Bridge Model 09150TRX stopped working. No lights come on. I ordered a new power supply from your company assuming it was the problem. Plugged in today - same problem. Suggestions on how to repair or replace?
Bob, I think I'm having a similar problem. My hub reports for a little while, then I get a message saying it's not reporting at all. There are no blue lights (like there were when I got this) but I see network traffic from the hub. I'm wondering if there is a reset button. Have you found a reset button?
Rachel- my signal went from strong to weak on my smarthub after the system outage on Tuesday night. Nothing, and I mean nothing- changed on my end. And I do have the hub as far away as possible from the router and turned 90 degrees, and did a reset. I don't suppose you have any other ideas for me? Would removing the 5 in 1 from device settings and then re-linking do any good? Do you think the outage messed something up and I should just order a new hub? Please advise. Thank you.