My Acurite Weekly Charts

  • 1
  • Problem
  • Updated 2 years ago
So I have been on the new system for about a week now and love it, I was going through the graphs this morning and ran the weekly one well to my surprise something is really messed up on your system for yesterday, here are some screen shots, the only one that is accurate for yesterday was the rain with 0 all others are off the chart
Photo of Craig Wasilak

Craig Wasilak

  • 8 Posts
  • 1 Reply Like

Posted 2 years ago

  • 1
Photo of George D. Nincehelser

George D. Nincehelser

  • 6750 Posts
  • 1249 Reply Likes
Are you using a USB console?
Photo of Craig Wasilak

Craig Wasilak

  • 8 Posts
  • 1 Reply Like
pc connect, but it definitely an acurite problem as my weather underground reports for yesterday are normal
Photo of George D. Nincehelser

George D. Nincehelser

  • 6750 Posts
  • 1249 Reply Likes
Sending bad data is a characteristic of some USB consoles.

I'd call support.
Photo of AcuRite Crystal

AcuRite Crystal

  • 2000 Posts
  • 111 Reply Likes
Hi Craig,

What is the model number of the display unit that you are using?  Can you also please perform a download of your CSV file directly from PC Connect and let us know if you are seeing the bad data there as well?  Thank you
Photo of Craig Wasilak

Craig Wasilak

  • 8 Posts
  • 1 Reply Like
Crystal, my display is a 06006M, and I reviewed the csv file and there was no bad data in there, I also just ran a custom report for 8/24 on the website and all data looks normal, so there seems to be a problem with the weekly report
Photo of AcuRite Crystal

AcuRite Crystal

  • 2000 Posts
  • 111 Reply Likes
Hi Craig,

We have emailed you at the address we have on file regarding warranty coverage.  Please check your inbox, thank you!