My Acurite rain gauge does not send notice to the base please help

  • 1
  • Question
  • Updated 4 months ago
Model 02445SBDI
Photo of Joseph Vicic

Joseph Vicic

  • 10 Posts
  • 0 Reply Likes

Posted 5 months ago

  • 1
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6411 Posts
  • 200 Reply Likes
Hello Joseph Vicic,
Please verify you are using the battery recommendations and try the troubleshooting steps below. Please let us know if the issue continues. Thank you.

Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard reset:
- Bring both units side by side and remove all batteries, unplug display if it has an ac adapter
- Change the ABC Switch to a different setting and ensure that both are on the same setting. example - If on A, move both to C
- Place batteries into the outdoor sensor first
- Place batteries into display
- Allow units to sit side by side until they connect.

Photo of Joseph Vicic

Joseph Vicic

  • 10 Posts
  • 0 Reply Likes
YES to all the above, no luck
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6411 Posts
  • 200 Reply Likes
Hello Joseph,

We have emailed you at the email address associated with your community forum account. Please check your inbox. Thank you.