My Access keeps losing it's connection with my router. A full reboot of the access, and router will not get it back without removing the batteries. My smart hub never, ever did this and I am getting worried. I rely on being able to monitor the inside temperature of my home during the winter when I am wintering in the Caribbean. If my pipes burst because of the lack of consistent operation of this new Access piece of crap, I will be suing! You forced me to purchase this equipment, and it works poorly.