My 5 in 1 won't connect to the Access

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  • Problem
  • Updated 2 months ago
My 5 in 1 won't connect to the Access.  I took it off the roof, replaced batteries, cleared spider webs, placed it next to the Access.  It still won't connect.  Checked all wiring, etc. for the Access, rebooted, no change.  The Access can read the other two sensors with no problem.
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  • frustrated

Posted 2 months ago

  • 2
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Eric Dingdong

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I have installed the PC connect software and the icon has appeared on desktop of my computor, everything seems good except the computor software. I couldn't find out the way how to open the weather station of my 5-in-1 product on website. Where is the access to running the data resource?

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AcuRite Rachell, Employee

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Hello Jennifer,

We are very sorry for any inconvenience you have experienced trying to reach the AcuRite Support Team.  Due to the overwhelming response to the launch of the new AcuRite Access, our call volume has greatly increased. We have emailed you back at the email address associated with your community forum account. Thank you.