My 5 in 1 is resetting my yearly totals every time it rains. It is not adding the previous rains.

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  • Problem
  • Updated 5 months ago
Not keeping yearly totals
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Kris Reed

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  • frustrated

Posted 5 months ago

  • 1
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George D. Nincehelser

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The 5n1 itself doesn't keep totals.  That would be a function of your display.

Knowing the model of the display would be helpful.
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Kris Reed

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Well obviously it’s the display. I have the 01535M 5 in 1 with HD display.
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AcuRite Rachell, Employee

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Hello Kris,

Are you losing power to the display at all? Do you notice anything else on the display reset?  We would recommend factory resetting the display and keeping an eye on the rain totals moving forward. To factory reset, Enter display menu by pressing the gear button all the way on the left then arrow down to Factory Reset in the Menu settings. Change the next option to "YES" then the display will tell you to press the "Check mark" twice. Please let us know if this issue continues. Thank you. 
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Kris Reed

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I did a factory reset and it is working fine now. I didn’t want to do that though because I lost a years worth of data. :(. Oh well, at least it works now.
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AcuRite Rachell, Employee

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Hello Kris,
We are happy to hear everything is working now. We apologize for any inconvenience this may have caused you. Please let us know if we can further assist you. Thank you.