Moro no Brasil

  • 1
  • Problem
  • Updated 3 months ago
I live in Brazil. I got a weather station model 02064CDI. I installed on 01/25/2018. I still do not have the correct atmospheric pressure data, even though I have it configured in pc connect. Also, I can not configure myself in my Cursor because I can not indicate the country. It is unfortunate as it has become a decorative element in my house. It ran out of functionality.
I believe that a new update of the application may indicate other countries.
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Paulo Augusto de Andrade Lima

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  • frustrated

Posted 3 months ago

  • 1
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Scott

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Get rid of PC Connect & use VIS Reader. I've had no problems since I did that.
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AcuRite Rachell, Employee

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Hello Paulo,

Please understand that currently My AcuRite and its products are only supported within the US, Canada, the UK, and Australia. We are always looking to expand our business. Our customers are our #1 priority. We will certainly keep this in mind for possible future updates to the site. The barometric pressure can be calibrated in the PC Connect software.  You want to apply the number you believe the barometric pressure is. So, if the barometric pressure is 29.92 in your location, you would enter 29.92. 

Verify you downloaded the new AcuRite PC Connect software (v.2.0.3 Windows or 1.0.46 Mac) and removed the previous software you had been using. Once this is done, PC Connect needs to be connected to add the MAC address/Device ID. Under Data Transfer you should check the box if you want automatic data transfers, then chose how often you would like them to transfer. Below you should see Weather Sharing, check the box that says Share my Weather Data, a box should appear asking for your Device ID, enter the 12 digit ID and click 'Share Now'. Under status you should see the display detected, below you should see a time stamp of the current data transfer. Below you should see My AcuRite Sharing Active. Please let us know if you continue to have this issue. Thank you.