More display differences

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  • Updated 3 years ago
I have (1) 5 in 1 monitor and (2) display units.  A 06016 and a 01517.  The 01517 shows we received almost half an inch of rain since last night.  The other display unit shows zero (zero is correct).  I also have a bridge and when I pull up the display on my PC it shows zero.  The 01517 unit is not in calibration mode.  Any ideas?  The temp, humidity and wind speed is always different on the two displays too.  I am seriously thinking the display unit has some issues.  Any ideas??
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Mike Gallipeo

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Posted 3 years ago

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AcuRite Crystal

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Hi Mike,

The displays receive their signal information directly from the 5n1 and should be reading exactly the same if you have them all set to the same ABC switch.  Please double check the ABC switch and make sure that both of the displays are set to the same one as the sensor.  It sounds like one of the displays may be reading off of a different 5N1 sensor in your area.  If that is not the case, please let us know so that we can get this resolved for you. 
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Mike Gallipeo

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Hi-

I just checked the displays and they both are set to the "A" position.  Do we need to replace the one display unit?
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Ron

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I actually had that happen, where two displays were showing different readings.  Finally realized one day one still had readings when the sensor didn't have batteries as I was troubleshooting, that it was reading a neighbor's sensor.  A was the default, and everyone was on it.  Try everything on B or C first.
(Edited)
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Mike Gallipeo

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Hi Ron-  Interesting idea, but since there was zero rain the other day, and my one display unit showed .56 inches of rain while the other showed zero, I *think* we have a different issue here.  Thanks for the ideas!
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AcuRite Crystal

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Hi Mike,

Its still a possibility that one of the displays is picking up a different sensor.  Its always possible someone bumped their sensor or somehow moved their tipping cups even though there wasn't any rain.  Please do the steps below with all three units to see if this makes a difference in that reading. 

Before proceeding with the reset, please check your batteries. We recommend that the batteries meet the following criteria:

• Verify you are using standard alkaline batteries such as Rayovac or Energizer. Lithium batteries can be used in the outdoor sensor if you are in a location that will frequently see temperatures below -4oF/-20oC. (Rechargeable batteries, as well as batteries that indicate a heavy-duty quality are not recommended, and may cause irregularities.)
• Verify that you are using a fresh set of batteries. The battery expiration date should be at least 6 years out. Batteries can lose 3% of their power or more every year in storage.

1. Bring both displays and the sensor indoors and position them side by side.

2. Remove all batteries from both the sensor and the display units. (If the displays have an AC adapter, please unplug this, as well, to completely power down the units.)

3. Locate the A-B-C ID switch inside each battery compartment. Make sure that the two parts are set to the same position. Please change both parts to the next available letter on the ID switch, as this can help to reset the unit. (Inside the battery compartment, you will see a small, white sticker with a 4-digit number. Please let us know this number.)

4. Reinstall batteries in outdoor sensor first.

5. Reinstall batteries (and/or reconnect AC adapter) to the displays last.

6. Let both sensor and displays sit side by side to establish connection. (Leaving the devices side by side for 30 minutes will allow you to verify accuracy by comparing the indoor and outdoor readings shown on the display. For accuracy standards, please visit http://www.acurite.com/accuracy.)

7. After a connection has been established, the sensor can be placed outdoors.

Please let us know if these steps were successful, or if we can offer any further assistance, as we want to be sure that the issue has been resolved.
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Mike Gallipeo

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OK....above steps have been completed.  I will monitor the next couple of days and let you know what I see.
Thanks
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AcuRite Crystal

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Hi Mike,

Sounds good, if you have any other questions, please let us know.  Thank you
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Mike Gallipeo

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Reset everything...moved switch to the "b" position, and all is working well now.  Thank you!
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AcuRite Kevin

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Mike,

Glad to hear it!  Let us know if you need anything else!