Model 75108SBDI won't sync with transmitter model 00592TXR. Purchase was made yesterday. Using regular Duracell batteries. Any ideas?

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  • Updated 12 months ago
Model 75108SBDI won't sync with transmitter model 00592TXR. Purchase was made yesterday. Very disappointed that my new toy doesn't work. Using regular Duracell batteries. Tried many of the tricks described in this forum including syncing them in very close proximity to each other. Any ideas?
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Joe

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Posted 12 months ago

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Ledrak

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Joe you may have tried but here is a couple. First does the red led on the sensor flash about every 16 seconds as it should? Are the sensor and the display both set to the same ABC channel? Remove all power to the display for a couple of minutes, leave the sensor powered up and working, then power up the display it seams the displays look for a sensor on start up. Hope something here helps.
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Joe

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Thx for the info. The channels match. I even tried various unmatched settings because I saw a post in which that worked for another person. I have never seen the LED flash and I've spent a significant amount of time staring at it. LOL.
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Ledrak

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sounds like the sensor is not working 
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Joe

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I agree. I will be calling today. Thx much.
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AcuRite Jennifer

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Hello Joe,

Please try the following steps:

You want the display and sensor to be at least 3 feet from electronics such as televisions, microwaves, computers & radios.  Follow the battery guidelines below:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4oF/-20oC) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

If you are following the battery guidelines perform the hard reset steps below:

1.Bring both the sensor and display unit indoors and position them side by side.

2.Remove all batteries from the sensor.

3.Remove all power from the display unit including the adapter (if applicable)

4.Wait 1 minute to ensure that any remaining battery power has discharged from both units.

5.Inside each battery compartment you'll find an A-B-C switch, change the channel to the next setting making sure they both match.

6.Reinstall batteries in outdoor sensor first.

7.Reinstall batteries (and/or connect AC adapter) in display last.

8.Let units sit within a couple feet of each other for 5 minutes to ensure a wireless signal is received.
*The display should receive the signal within several minutes.

9.After a connection has been established you may place the sensor outdoors.
 *If the signal connection fails after the units are separated try a new location for the display unit, the sensor or both.

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Joe

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Hello Jennifer and thanks for the response.  I have repeated the processes you described again today.  I had done them over the weekend after reading the responses to previous posts.  My batteries are newly purchased regular ol' Duracell that expire in 2027.  Both pieces of equipment are set on channel A,  I have spent much time looking at this and I have never seen the light on the outdoor sensor flash even once.  The signal strength icon on the display is sequencing smoothly from no bars to max bars as if it is searching for a signal,  I think that the outdoor sensor is not powering up for whatever reason. Thanks for any help you can provide.
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AcuRite Jennifer

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Hello Joe,

We have emailed you at the address on file to initiate a warranty claim. Please check your inbox.