Model 06043 environment Display does not show accurate temperatures .

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  • Updated 9 months ago
Model 06043 environment Display does not show accurate temperatures although the 5 - in - 1 does from the same sensors. I have changed batteries in, and reset the display and the sensors, all to no avail. It appears as if the 06043 display has failed.
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Steve Norrell

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Posted 10 months ago

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Steve Norrell

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To clarify: the temperatures reported by the 06043 unit are different - wildly so - from those reported through the SmartHub to the AcuRite site.  And, every time I reset the sensors of the display, the inaccuracies change.
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AcuRite Jennifer

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Hello Steve,

Can you please provide us examples of temperature readings you are seeing from the 06043, and the readings of what you are comparing them to?  What is the name brand of the batteries you are using in the thermometer? Is this on all of the sensors with that display or just specific sensors?

When comparing temperature, humidity or other environmental readings against other sources to determine accuracy, the comparative source MUST be in the exact same location where the original measurement is taken. 

Information on the television, radio, computer, or mobile app is NOT a valid source for comparison, because environmental factors fluctuate a great deal between different locations. Data from these sources may be for locations that are several miles away from where you're taking a reading.

When testing a product against another product for accuracy, be sure to allow products to sit undisturbed (without handling) side by side for a minimum of 30 minutes to allow the products to acclimate to the environmental conditions. 1-8 hours is ideal for humidity testing. Also be sure to take into account the accuracy standard/tolerance for different products.

To learn more about AcuRite accuracy, visit: http://www.acurite.com/accuracy  Once we have the information requested we can provide additional troubleshooting to determine what could be causing the inaccuracies.
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Steve Norrell

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I am using ten sensors, including the 5-in-1 unit, all set to "C", that communicate with the smart-hub - usually with no problem, agreeing with what the smartphone app shows and the sensor shows when I am standing in front of each sensor.  I am also using the 06043 display to monitor three of the sensors.  All of the sensors are set for "C" except two that are supposed to report to both the smart-hub and the 06043 - they are set to "A" and "B", as appropriate.  Up until recently I have not had any problems with this arrangement.  I was told, by a tech support person, when I first installed the units, that the smart hub would not have a problem with two of the sensors being set to something different than "C".  As noted, this arrangement has worked quite well until just a few weeks ago.

Now the smart-hub continues to report accurate results (as compared with the sensors themselves) but the 06043 unit does not do so and I get a different inaccurate report every time I reset the unit.  For example, right now they show: "A" is 72 on both, "B" is 69 on 06043 and 70 via smart-hub; "C" (which is an outside sensor) shows 71 on 06043 and 33 via smart-hub.  I am not concerned about a difference of one or two degrees; its the huge difference in "C"  that is of concern.  As noted, this is a recent problem.

The smart-hub and 06043 are reading the same sensors so there is not a problem with different locations.  Of course, I have changed batteries and reset the sensors and display several times.  I am using either Duracell or Kirkland alkaline batteries indoors and Duracell lithium batteries in the outdoor units.  I do not mix batteries in single units.

Interesting.
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AcuRite Jennifer

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Hello Steve,

Please provide a picture of what your complete display is reading. This will help us to compare the readings to My AcuRite.  Thank you.
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Steve Norrell

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"A" is Rec - TV Room and should read 73; "B" is Master Bedroom and should read 66; "C" is Outside Under Deck and should read 46. The only correct reading is "B". I do not have another sensor near the display, so I do not know how accurate the "Display" reading is.
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AcuRite Tori

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Hello Steve Norrell,

Thank you for providing us with the pictures and examples of the temperature that it should be reading. Sensor C is reading within accuracy if it is reading 69 F and is expected to be 66 F. As for Sensor A, do you have any other sensors besides these 3 sensors? Thank you.
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Steve Norrell

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As noted  previously, I have 10 sensors reporting to the Smart-Hub.  Three of those 10 also report to the 06043 and, until recently, have done so accurately.  My concern is getting accurate reports according to the A, B, and C designations.
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AcuRite Rachell, Employee

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Hello Steve,

We have emailed you at the email address associated with your forum account.  Please check your inbox. Thank you.