Model 06014M Directional Weather Vane sticks.

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  • Problem
  • Updated 4 months ago
Model 06014M Part of bundle #02032L Purchased Feb 27, 2018 Directional Weather Vane sticks. I have tried all things suggested on the conversations. I need a return authorization. I called your customer service number and was on hold for an hour and then was cutoff. Called back and was on hold 1 1/2 hours and then went past your close time and was disconnected..someone from Acurite please help me .
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Bill

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Posted 4 months ago

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Bill

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I just spent 3 1/2 hours on hold.  I was # 1 in the que. I then was disconnected due to "system problems" and told to try back later.  
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AcuRite Jennifer

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Hello Bill,

We are sorry you had a hard time reaching us.  Please pull straight down on the vane. Sometimes it will get pushed to the very top of the sensor making it hard for the vane to spin. If you pull straight down it should loosen it enough to allow it to spin.
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Bill

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I tried that. And i lubed it too. It spins, but sticks in one spot. It spins freely by turning it upside down
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Bill

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My order number is 100329700
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AcuRite Rachell, Employee

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Hello Bill,
We apologize for our delay in response. I can see you were able to reach a member of the AcuRite Support Team regarding this issue. Please let us know if you have any other questions. Thank you.
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Bill

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Thanks Rachel. All is well. You people took good care of me once I reached u.