Model 06014M Part of bundle #02032L Purchased Feb 27, 2018 Directional Weather Vane sticks. I have tried all things suggested on the conversations. I need a return authorization. I called your customer service number and was on hold for an hour and then was cutoff. Called back and was on hold 1 1/2 hours and then went past your close time and was disconnected..someone from Acurite please help me .