Model 02064C issue with MAC address and MyAcurite app

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  • Problem
  • Updated 2 years ago
I can not configure MyAcurite app with the MAC address with my 02064C 5 in 1 weather station.  It says the MAC address is in use.  I bought the unit on e-bay so it may have been used before.  Please help.  Thanks in advance.
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Michael Dotson

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Posted 2 years ago

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AcuRite Rachell, Employee

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Hello Michael,

You are trying to register the Device ID from the display unit correct? You are not using a smartHUB?  Thank you and have a great day!
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Michael Dotson

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Yes, display unit not smart hub
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AcuRite Rachell, Employee

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Hello Michael,

We have emailed you at the email address on file regarding this issue.  Please check your inbox. Thank you and have a great day!