model 01036

  • 1
  • Problem
  • Updated 2 years ago

We lost power and my base unit stopped reporting everything in the top third of the screen.  I thought maybe it lost the link to the sensor because it was buried in snow. I brought the sensor in the house and followed the reset protocol and nothing happens.  In fact, the display won't report either the indoor or the outdoor temp.  The whole top third of the display lights up but doesn't report anything.  I've only had it 5 weeks. 

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Tracy Fisher

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Posted 3 years ago

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Bill Martin

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Lost power can cause surges in AC household lines and damage electronic equipment getting power unless surge protectors are used. This might have happened but Acurite knows how their Display is designed and how surges might affect it
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AcuRite Crystal

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Hi Tracy,

The following instructions should help resolve any issues you are having with your display.


Please verify that you are using a name brand (Rayovac or Energizer) standard alkaline batteries in the display unit. We do not recommend using anything that is heavy duty, rechargeable, store brand or Lithium inside of the display.

- Remove all power, AC adapter and batteries, from the display unit.
- Press and hold down the pin hole reset button, located in the battery compartment, for 20 seconds.
- Plug back into AC power and insert recommended batteries.
- Press and hold down the pin hole reset button for an additional 15 seconds.
- Verify that the unit has powered on and once connection has been made, attempt to set time date, and alarms.

If this does not resolve the problem, please call us at 877-221-1252
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Dave Sperl

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I had a power outage yesterday, and my 01036 display unit was not behaving after the power came on.   However unlike Tracy's situation, every part of my display lit up.  For example, temperature was 188, barometer was 88.88 etc.  The procedure from Crystal above worked like a charm.
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AcuRite Crystal

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Hi Dave,

We are happy to hear that the reset worked and everything is working properly.  If you have any additional questions, please feel free to contact AcuRite customer support at 877-221-1252.  Have a great day!