mac address has already been taken

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  • Problem
  • Updated 3 years ago
I just received a bridge from Amazon for my dad. When setting up his Aculink account it says the MAC is already taken. Please help.  I set his aculink account up under stepsexton@hotmail.com, but please respond to my email as I am helping him set it up.  Thanks!
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Johnathan Sexton

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Posted 3 years ago

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AcuRite Kevin

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Hi Johnathan Sexton,

If your Bridge MAC address continues to show as already taken, please contact our Customer Support Center at 844-228-5465 so we can better assist you.