Device is 2 weeks old. Replaced the batteries a second time. This time with lithium. Display is still telling me the batteries are low and it is not communicating with the sensor? I don’t understand. It is plugged in as well.
Hello Kathy, We are happy to assist you with this. Please verify you are using the battery recommendations listed below. What is the model number for your unit? Thank you. Batteries:
•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.
•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.
•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.
•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.
•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.
•Mixing different battery types (brands, old/new, etc.) is not recommended.