Loss of Signal, Model 1057

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I'm on travel and am beginning to receive frequent LOS email alerts.  I recall when at home that the display unit indoors was indicating a good signal (per the icon).  My smart-hub hasn't been moved from it's original location - and have not had this issue for over a year since purchase.  

Is this indicating that the batteries in my weather station mounted above my roof are getting tired?
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Jimbo

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Posted 3 months ago

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Jimbo

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Gee, after a couple of days I thought someone with some experience would have shared their solution...  Where do I begin?  At the station or?
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AcuRite Rachell, Employee

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Hello Jimbo,
I can see you are using the smartHUB. Do you have the smartHUB connected directly into your router or are you using a switch of any kind? The HUB does require a direct router connection.  Where do you have the HUB placed? Is the unit within 3 feet of any major electronics, router included? If so, we would recommend moving the HUB away from the router as far as the Ethernet cable will allow you and if possible, in the direction of the sensor. You said you display had full bars when you left home? When the HUB goes offline, do you notice a drop in signal on the display?
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Jimbo

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Hi Rachell - yes - my hub is hardwired to the router as it has been since purchase.

I usually learn about the "offline" after it's restored - so I haven't had an opportunity to see what the signal strength may be indicating.  

When the error message states "Check Sensor batteries", is that referring to the batteries at the weather station mounted above my roof-line?  That would make sense.

Also, I do have the HUB near the router and other items - but it's been like that since day one, and I have had nearly a year w/o loss of data. Perhaps with the batteries now slightly aging, the transmission is slightly weaker, thus making the HUB more susceptible to interference (as it attempts to listen thru the noise for a now slightly weaker signal).

How'd I do?

Jim
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Jimbo

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When I do check the batteries, is there a voltage level where it's presumed to be inadequate?  Many time devices will continue to operate normally with 1.5V batteries until the voltage drops below 1.2V, for example.